Contact Us

Non Gamstop Casinos is run by a small team of researchers who cover gambling sites not on GamStop for a UK audience. This page explains what we can help with, what we can't, and the best way to reach us.

What We Can Help With

We field a steady stream of messages from readers comparing casinos not on Gamstop, and most fall into a handful of categories:

• Questions about how we rated and ranked a specific brand, such as Betmica, Kikibet or the other operators covered in our full reviews
• Corrections — if a bonus term, payment method or licence detail has changed since our last update, tell us and we'll check it
• General queries about how non Gamstop casinos work, including payments, game selection or eligibility in the UK
• Feedback on the site itself, from broken links to unclear explanations
• Requests to add or reconsider a brand for review

What we can't do is act as customer support for any individual casino. If you have a dispute over a withdrawal, a bonus that hasn't credited, or a locked account, that has to go through the operator's own support channels or, where relevant, the licensing authority named in their terms. We're an independent comparison resource, not an extension of any brand's help desk.

Before You Get in Touch

A lot of common questions are already answered elsewhere on the site, so you may get a faster answer by checking these first:

• Non Gamstop Casinos UK 2026 covers our current top-rated sites, how each one's welcome offer works, and the reasoning behind our rankings
• Responsible Gambling explains self-exclusion tools, spending controls and where to find support if gambling has stopped being fun
• Terms and Conditions sets out how the site operates and the limits of the information we provide
• About Us explains who we are and how our review process works

How We Handle Messages

We read every message that comes in, but we're a small operation and can't guarantee an instant reply. Here's what to expect:

1. You send your question, correction or feedback with as much detail as you can — brand name, date, and what you're asking about
2. We check the relevant page or research notes before replying, rather than sending a generic response
3. If a correction is confirmed, we update the page and note the change in our next review cycle
4. If your query is really a support issue for a specific operator, we'll point you back to that operator or the appropriate licensing body rather than trying to resolve it ourselves

A Note on Independence

Non Gamstop Casinos may earn commission when readers sign up with a casino through our links. That relationship never decides which brands we cover or how we score them, and it has no bearing on how we handle contact enquiries either — a correction or complaint about a top-ranked site like Betmica gets the same scrutiny as one about a smaller name further down the list.

Reaching Us

For anything not covered above — general enquiries, media requests, or something specific to this website rather than a casino operator — use the contact details or form provided elsewhere on this page. Please include enough context for us to act on your message the first time, and bear in mind that all gambling content on this site is intended for readers aged 18 and over.